The bungee broke after eighteen months. My thinking is that it should have been more durable. Given the part (a large, thick rubber band) the replacement bungee was expensive and the shipping cost was as well. I needed a YouTube video to understand how to replace it. The task was pretty straight forward, but far too many steps and screws to remove. Should the bungee break in the future, as I am certain it will, my plan is to replace it with a combination of two eye bolts and an appropriately sized bungee cord with hooks.
Thank you for leaving a review. We’re sorry to hear that the bungee failed sooner than you expected, and we appreciate your comments regarding the replacement cost and installation process. We're glad the video guide helped you complete the replacement successfully, and we’ll pass your feedback on to the relevant team.
D
Dana L.
It broke the first time using after installing
I will start by saying that my golf bag does not fit well on my Stewart electric cart and when I replaced the bottom bungee, it broke after the 7th hole. I would like Stewart to work on getting a thicker and stronger bungee as well as fixing how some golf bags fit at the top. I am not using my electric cart because of this issue.
Thank you for taking the time to leave a review, and we're sorry to hear your lower bungee snapped so early on. Please feel free to reach out to Customer Care who would be more than happy to look into this for you. https://stewartgolfusa.zendesk.com/hc/en-gb/requests/new
J
Jay
Lower bungee
Easy fix, too expensive
Thank you for taking the time to leave a review. It's great to hear your Lower Bundge was easy to fir, and we'll pass on your comments about pricing to our team.
J
J
Good job
My order initially went to the wrong address due to my error. I left one message for Stewart Golf and they had it picked up from the wrong address and got it delivered to me at the correct address for no additional charge.
Thank you for leaving a review. We’re pleased to hear our team we’re able to help you get your order to the correct address at no extra charge!
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