Great product and great customer service… needs new delivery policy
Quick delivery, but please, please stop requiring an adult signature to leave the package. I missed opportunities to use the replacement parts because I wasn’t home at the moment the delivery truck was there. You have to change that policy.
Thanks for the kind words about the product and our Customer Care team, we really appreciate it. We totally understand the frustration with the delivery process. We use only premium couriers such as UPS for all of our deliveries to ensure they are trackable and that customers receive notifications of reliable delivery times. We’re actively reviewing our delivery policies to make things more convenient for our customers in the future.
D
David Allen
Great replacement wheels
Thanks
Thank you so much for leaving a review!
K
Kevin Taylor
Thank you for sending the new tires. Not to be a wet blanket. But I am going to monitor the wear on these tires and share the pictures of them with you. I don't believe this is an isolated event where the tires wear down so quickly as opposed to similar tires for other brands like MCI.
Thank you for your message, and we completely understand your concern. We appreciate you keeping us updated and welcome any photos or feedback you have as you monitor the wear.
We take all feedback seriously and are always looking for ways to improve. Please don’t hesitate to reach out if you notice anything unusual, we’re here to help.
G
Glenn Walton
Great service and replacement
New wheels are great. Sent my cart back after four years for the premium/premiere service and I’d highly recommend it!
That's brilliant to hear: thanks so much for taking the time to review us.
Added to cart!
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