Full Stabiliser Assembly
- Next day dispatch.
- 1 Year
Warranty
- US Service
& Support
- Free Delivery
Over $500
- 20 Years Of
Innovation
Q Series & VERTX Full Stabiliser Assembly
Customer Reviews
I've broken both sides of this latch that holds the cart arm up now. The stabilizer assembly is by far the hardest to replace on your own. Both brakes occurred by tilting the cart up 6 inches to get over a curb. IMO the cart should be able to handle this move. The most disappointing part of this is trying to use Stuart customer service which they've now converted to AI and it's completely unhelpful. They were short the part and after trying several times they just told me no. You just have to keep checking the website. We can't tell you when the parts back in stock. Checking the website everyday when they can't even give you an ETA on when it might arrive is really a waste of time. But hey it's AI so it's the future.
Thank you for taking the time to share your review. We’re sorry to hear about the issues you’ve experienced with the stabiliser assembly and understand your frustration when trying to source a replacement part. We can see that you have recently been in contact with our Customer Care team regarding the return of your wheel arches, but we haven’t yet had any correspondence with you about this particular issue. We’d really like the opportunity to look into it properly and see how we can help. Please get back in touch with our Customer Care team with the details of the stabiliser issue and we’ll be happy to investigate further.
This is the weakest part of the trolley. However replacement is easy. I have more complaints about the little shelf the bag sits on. Works fine but wears out the bottom of the bag. I need to put duct tape on the bag to prevent bag from wearing out.
Thank you for leaving a review, and we’re sorry to hear your bag has been damaged. This is not something we have come across before, despite producing over 30,000 trolleys, so we’re sorry to hear you’ve experienced this issue. Please feel free to contact our Customer Care team, who will be happy to look into this further and discuss a replacement bag with you. You can do so by filling out our support form, https://stewartgolfusa.zendesk.com/hc/en-gb/requests/new
Same issue as previous post. Very weak part with easy failure point for minor lifting to get over a curb. Love the cart but this point of failure is major quality design flaw for $3K plus trolley. Would be skeptical recommending as this part will break, and most likely outside of warranty period.
Trolley is still operational but bag will fly forward off cart if stop too abruptly.
Thank you for taking the time to leave a review. We’re sorry to hear about your experience. We’ve checked with Customer Care and seem to find nay attempted contact from you from your displayed email regarding this issue. If you are still experiencing problems with your trolley, please email our Customer Care team and they will be happy to assist you further and look into the best resolution.
Full Stabilizer Assembly connection to lhandle needs to be reinforced to prevent premature break!! Replacement of this part is predictable even with normal trolley use. A lifting motion to clear rear wheels from curbs and other obstacles should be tolerated without part failure.
Same concern for potential for damaging upper joint when pushing handle down to raise front wheels over curb like obstacles.
(All cart paths are not level with ground and I need to cross frequently!!)
Thanks for sharing your review, we’re sorry to hear about the issue with your stabilizer. This definitely isn’t the experience we want for our customers. If you haven’t already, please reach out to our Customer Care team via the support form on our website so we can take a closer look and help get this resolved for you. https://stewartgolfusa.zendesk.com/hc/en-gb/requests/new
It was easy to install and solved arm moving forward and not locking in.
Thank you for leaving a review. We're happy to hear the instaling process was easy.