Upper Assembly

My arm fractured at the connection to the base. Contacted Support and they efficiently processed my replacement order under my warranty. I was surprised to get the entire assembly. I thought I would only get the broken part and that doing the replacement would be extensive. Getting everything together made the repair really easy. Though us “old timers” would rather have some schematics and instructions than just watching a You tube video. Support did a great job. Thank you.

It’s back to perfectly normal.

Lightning fast shipping , Easy to follow directions to replace and repair. Works great Thank you

I needed a new upper assembly. But before I paid $190 and ordered it, I had to make sure it was the entire unit (from handle to main chassis). The website only shows one, "folded up" view of the item, and I had to wait until I could speak with a rep to make sure the part was the entire assembly (e.g. unfolded). Doesn't take much time, effort or money to display a couple different views of the items for sale on the website. The replacement part did work fine and was fairly easy to install once I located a video on YouTube. There were no instructions or pics sent with the part.

Received a replacement control arm and installed. Works great!