I've played about 15 loops using the Stewart Q Follow..... love it. For me it has been a great success. The unit is built sturdy and doesn't tip over unless you drive it like a maniac. It tracks well on wet grass and handles most hills fine. On steep grades, it is wise to lightly hold the handles and help guide it, but the motor does the work making it an easy climb. So far the biggest problem I've found with the Q Follow is it doesn't keep my drives on the fairway and doesn't make putts either.....

I bought a Q Follow in November of 2021. After more than 4-1/5 years and more than 400 rounds, I decided to buy a second unit as a spare. I have sent the first one in for service 2 times and it will be nice to have a backup for future service shipments. Additionally, I am hoping my wife will walk with me from time to time now that I have a second trolley. My original trolley has operated flawlessly, except when I wore out the bearing after the first 200+ rounds. When that happened, Stewart offered a very reasonably priced service which included freight both ways. On my first round with the new trolley, I noticed it would sometimes stop and disconnect from the handset when it hit a big bump. I reached out to Stewart. They asked for a video of the issue. I did notice a small delay in communication at that time, but I found out later some of the customer service folks had been on their annual holiday (it was July). Once they reviewed the video, they swapped the trolley for a new one. The new one works flawlessly. The Q Follow will tend to "run away" from you when operating remote on a steep downhill slope, but it is easily dealt with by keeping a hand on it when going down a steep hill. One of my golfing buddies has the Vertx model. Although that model does not follow, it does seem to handle steep downhill slopes much better, it has a longer range regarding the remote control, and it is less twitchy when operating in remote mode. If you prefer to use a remote, get the Vertx. If you want to mainly use the follow mode, get the Q Follow. I have 2, and I love them. The only small criticism I have is the mounting location for the sand bottle. When the bottle is full, it tends to make the trolley slightly more tippy on steep uphill climbs, requiring me to put a hand on the trolley when climbing a steep hill. Perhaps Stewart could create a way to mount the bottle low on the chassis rather than the back of the upright.

It was a very good machine however it doesn’t operate without a remote plus on extremely hilly courses it doesn’t have dynamic braking to slow a descent. Right now I am planning on replacing my Stewart Golf Trolley as it it sitting on my shelf until I replace the 350 dollar remote.

I have less than 50 rounds on my Stewart Q Follow, and unfortunately, for a trolley that cost me over $3,000, it has been highly unreliable and, in my experience, not very durable.

So far, I've had to replace the upper assembly, lower bungee, battery, and stabilizer assembly—and the replacement parts are far from cheap. Customer service has also been extremely slow to respond, which only adds to the frustration.

The only positive thing I can say is how compact the unit is when folded. Other than that, I honestly wouldn't recommend this trolley to anyone based on my experience.

I also own an Axglo E5 Follow, which costs about half as much, and I haven't had a single issue with it. In my opinion, the Follow Me mode on the Axglo is also far superior to the Stewart Q.

At this point, it honestly feels like Stewart Golf's business model is more focused on selling replacement parts than building a durable, reliable product. That's extremely disappointing considering the price point.

With more competition entering the market every year, offering better durability and comparable—or better—features at a fraction of the cost, I really question how sustainable Stewart Golf's current approach is. If they don't improve the reliability of their products and their customer service, I don't see how they can continue to compete in the long run.

So after long research & debate with my wallet since I already have an MGI zip navigator, I finally decided in investing with the Q follow.
1st expedited shipping was on point. Cart was delivered within 3 days. Just a bit of a hassle because they sent it in 2 separate packages ( 1 trolley , 1 for accessories: umbrella & golf ball holder) both of which was delivered on different days & needed signature. So I had to made adjustments to make sure that there is an adult to sign for it. The trolley bag had plenty of space to pack it in with.
I’m surprised that this basic accessories are not already included given it’s an expensive trolley.
The trolley is aesthetically pleasing & simple in design. Not much in the way of features : no lcd display for travel , battery life , etc..Weight was manageable with the carry handle. Unfolding & folding operations was easy.
Now the operation, as per instructions. Made sure that my golf bag has enough weight on it. Secured it onto the trolley & practiced on my driveway . Im surprised how twitchy it is with remote operation. I said to myself, perhaps it will be better on the course.
On the course, started with remote control function & it seems to do ok but still twitchy ( again just comparing it with the Zip). I was not impressed with stability on hills, It has tipped over 3 times on uphill & downhills which usually I have no issues with. The wheels would just spin unable to climb the hills. I live in Alaska & we just have mountain courses, hence the electric trolley. The follow function was a hit & miss. Trolley stopped following several times during my round. It was a bit disappointing. Reached out to customer service for technical advice. Call center called me back & emailed instructions on how to reset handset. Which I did . Cleaned the trolley, removed the wheels & I noticed that it was not engaged fully, so all this time on the course , I was operating it on a manual mode.I don’t recall reading to check that the wheels are engaged fully to the motor/axle. I got excited thinking that could be the source on my problems: hill climb, intermittent follow function.
2nd day on the course, with the wheels fully engaged, handset reset of I go. The first 3 holes, it functioned as it should, granted this course is a little bit flat to start off with. I was very elated! Then the hills started, up & down we go. Learned from the 1st round that I need to hold on to it to prevent it from tipping over, not too bad. Going down steep hills was not confidence inspiring. The trolley would gain speed down hill & you are trying to slow down a 50-60lbs cart down the hill. I wish it had a downhill assist, instead of just hitting stop button.
I had more intermittent follow mode failures. Following you initially then next thing you know it’s 15 -20 feet behind you. I was also informed by technician that there are things that interfere with Bluetooth connection such as buried utility lines, other Bluetooth devices such as phones & other electric carts.. In all seriousness this are all regarding golfing situations. .
I’m am really trying to fall in love with this trolley given all the reviews I have read & watched that it’s the benchmark & all for electric trolley, but so far it’s kind of a let down.
I have 30 days ,so I will continue to give it a try & hopefully I can live with the short comings of the Q follow. I know this is lengthy but I hope that this will give interested golfers an idea of what to expect
Thanks