Handset Service - $60 This includes: Inspection and test of all components on the handset including replacing the handset battery and membrane if required. If a replacement handset is required the cost of the service will be discounted from the price of a new handset.
Shipping It is your responsibility to send the handset in to us to be tested. Please include a printed version of your order confirmation inside the package.
I had a problem with my remote and I could not be more pleased with the prompt helpful way the folks at Stewart handled and solved the problem I had.
Thank you for taking the time to leave a review. We’re thrilled to hear our team was able to help you with your remote issue promptly, and effectively.
D
DANIEL HELLMAN
Didn't work
This was not the problem with my cart. However, Stewart golf did send me a shipping label to send the entire unit back. But, to pack the unit alone it cost me $100.
Thank you fr leaving review. We’re a little unsure why you’ve mentioned extra costs, as your trolley is already being collected under warranty and we’ve provided a prepaid returns label, so there shouldn’t be any charge for sending it back to us. Once received, our team are also repairing it under warranty too.
A
Arnold
. Handset
Quick turnaround but I wasn’t sure if my handsets serviced or replaced. No complaints about that, it looks brand new and works great. The only complaint is that upon return it required a signature for delivery back to me which was somewhat inconvenient
Thank you for leaving a review, we're pleased to heara your handset service was a sucsess. We understand your thoughts regarding the signature at delivery. We use a premium tracked service for all orders to ensure every item arrives safely, but we’ll definitely take your suggestion on board as we review how we handle smaller shipments.
G
Gregory Gardner
X10 Follow
It took a while ... customer service solved my issue, the unit works great.... needed a new handset after 3 years
Thanks for leaving a review. We’re pleased our Customer Service team was able to resolve the issue and get your X10 Follow working great again.
G
Glenn
I got my handset back and it works as it was designed.
Not happy that the bluetooth unit failed early in use!
Free shipping when you order over $299You Have Qualified for Free ShippingSpend $x to Unlock Free ShippingYou Have Achieved Free ShippingFree Shipping For Over $x toStewart Golf | Remote Electric Gold TrolleysYou Have Achieved Free ShippingFree shipping when you order over $299You Have Qualified for Free Shipping
